Community management
without borders.
One operating layer for Slack, Bettermode, Higher Logic, Discourse and Mighty — plus the events, content, and members that hold it all together.
Stop stitching tabs. Start running your community like a business.
Trusted by community teams running Slack workspaces, Bettermode networks, Discourse forums, and Mighty hubs. Connect Luma + Eventbrite in minutes.
Your community already lives in 7 tabs.Your job shouldn't.
Fragmented signal.
Slack engagement here. Bettermode posts there. Eventbrite tickets in a CSV. None of it adds up to a story you can tell your CEO.
Manual reporting.
Every Monday you rebuild the same dashboard by hand. By Wednesday it's already stale.
Invisible value.
You know the community is working. You just can't prove it in the language the business speaks.
One operating layer for everywhere your community lives.
BetterCRM connects your community platform, your events tools, and your members into a single workspace. Slack threads, Bettermode posts, Discourse topics, Mighty conversations, Luma RSVPs, Eventbrite check-ins, Higher Logic activity — all reconciled to real people, real moments, and real outcomes.
No more "which tab was that in?" No more screenshots in Notion. Just the state of your community, always current, ready to act on.
Built for the community you actually run.
Same depth, different superpowers. Pick your platform — we adapt the workspace.
Make Slack act like a community, not a chat app.
Most Slack workspaces leak engagement the moment a thread scrolls off. BetterCRM gives Slack a real inbox, a leaderboard, surveys, polls, intros, and a live view of what actually matters — without forcing your members to leave the channels they love.
- Unified Inbox for threads, DMs and "Needs Attention" — dual-identity replies.
- Polls, surveys, and intros that post natively as Block Kit.
- Discussions archive that survives Slack's 90-day window.
- Top contributors and at-risk members, always current.
Make Slack act like a community, not a chat app.
Most Slack workspaces leak engagement the moment a thread scrolls off. BetterCRM gives Slack a real inbox, a leaderboard, surveys, polls, intros, and a live view of what actually matters — without forcing your members to leave the channels they love.
- Unified Inbox for threads, DMs and "Needs Attention" — dual-identity replies.
- Polls, surveys, and intros that post natively as Block Kit.
- Discussions archive that survives Slack's 90-day window.
- Top contributors and at-risk members, always current.
Events aren't a side tab.
They're half your engagement story.
Connect Luma and Eventbrite once. Get every RSVP, check-in, ticket, and refund mapped to the right member, on every platform, automatically.
Luma
Connect in 2 minutes.
- Per-community Luma connect, no admin gymnastics.
- Events + guests + check-ins synced to your members.
- Webhook-backed updates — RSVPs reflect in minutes.
- Repeat-attendee, check-in rate, and no-show signals out of the box.
Eventbrite
OAuth in one click.
- 12-month backfill + every future event, automatically.
- Attendee emails matched to your community members.
- Ticket sell-through vs capacity, refund rate, lead time — pre-computed.
- Same workspace, same Copilot, same Member 360.
One events layer. Both tools. Every member.
Member profiles show every event they've ever joined — Luma or Eventbrite — with attendance, check-in, and engagement context. The Copilot reads it. Your reports use it. Your CRM finally tells the truth.
Every reaction, RSVP, and reply, articulated into one state of the community.
BetterCRM reconciles dozens of fragmented signals into three layers your business can act on.
Signal
Raw activity from every connected surface.
- ·Slack messages & reactions
- ·Bettermode posts & follows
- ·Discourse topics & trust levels
- ·Luma RSVPs & check-ins
- ·Eventbrite tickets & refunds
- ·Application submissions
State
Reconciled to real members, kept current automatically.
- ·Unified Member 360
- ·Engagement & at-risk scores
- ·Top contributors and champions
- ·Needs-Attention inbox
- ·Event attendance history
Story
The narrative your leadership team understands.
- ·Weekly health snapshots
- ·Event ROI by program
- ·Cohort growth and retention
- ·Champion pipeline
- ·Revenue-adjacent reporting for ops and exec teams
"This is what community looks like when you stop measuring it in tabs."
Eight modules. One workspace. Pick what you use today.
From founder-led communities to enterprise programs — same depth, scaled to the way you actually work.
Every conversation worth a reply, in one place.
Slack threads, Bettermode posts, Discourse topics and DMs — surfaced as one queue. Reply with your personal identity, not a generic bot.
- "Needs Attention" filter for unanswered threads
- Dual-identity replies — yours, not a bot's
- Status tracking: Open, Done, Archived
- Assign to a teammate without leaving the inbox
Every conversation worth a reply, in one place.
Slack threads, Bettermode posts, Discourse topics and DMs — surfaced as one queue. Reply with your personal identity, not a generic bot.
- "Needs Attention" filter for unanswered threads
- Dual-identity replies — yours, not a bot's
- Status tracking: Open, Done, Archived
- Assign to a teammate without leaving the inbox
Ask your community anything. Get an operator-grade answer.
The Copilot reads every connected signal — Slack, Bettermode, Discourse, Mighty, Luma, Eventbrite, applications, polls, surveys — and answers in the language of community operations.
Try a prompt
Engagement is +18% WoW, driven by 3 active threads in #general and a strong Luma event Tuesday (87% check-in rate).
→ Suggested next move: DM Priya R. — her contribution spiked 4x this week.
Grounded in your data, not the internet.
Every answer references your actual members, threads, events, and applications. No hallucinated dashboards.
Cross-platform by default.
The Copilot doesn't care if the signal came from Slack, Bettermode, Discourse, or Luma. It answers the question; it picks the source.
Action-oriented.
Every answer ends with a recommended next move — a DM to send, an event to nudge, a member to thank, a thread to revisit.
Prompt library
"It's the analyst, the strategist, and the second pair of eyes you've been promised for years — finally pointed at the right data."
What your community is worth — finally, in numbers your business uses.
Retention.
See which members are slipping before they churn. Trigger the right nudge in the right channel.
Event ROI.
Tie every RSVP, check-in, and ticket to the member, the cohort, and the outcome. Stop guessing whether events "worked."
Pipeline & advocacy.
Surface champions automatically. Hand sales, marketing, and DevRel a warm list, not a vibe.
Operator productivity.
Replace 6 tabs and a spreadsheet with one workspace. Reclaim the hours you used to spend reporting.
Replace placeholders with anonymized customer numbers once available.
Whoever runs the community — this is for you.
Founders, creators, community operators, DevRel and CS teams. Same workspace, different superpowers.
Run the community without hiring a team yet.
- ·At-risk early warning before churn lands
- ·Copilot answers instead of dashboards to read
- ·One workspace replacing six tabs and a spreadsheet
Turn your audience into a real membership.
- ·Course, circle and event engagement reconciled per member
- ·Champion surfacing — know who to thank, today
- ·Broadcasts that land in the channels people actually read
Scale your impact without burning out.
- ·Unified inbox across every platform you run
- ·Automated welcomes, nudges and milestones
- ·Reporting your leadership team will actually read
Prove the program in numbers the business uses.
- ·At-risk + champions pipeline, always up to date
- ·Event ROI tied to RSVPs, check-ins and outcomes
- ·Board-ready CSVs without the spreadsheet gymnastics
Operators don't switch tools lightly. Here's why they switched.
[Quote — Slack operator]
[Quote — Bettermode operator]
[Quote — Discourse operator]
Communities running on BetterCRM
Simple pricing. Scales with your community.
Start free. Upgrade only when your community grows — never a surprise invoice.
Free
For getting started. No card required.
Unlimited members on the free core
- Core workspace & directory
- 1 platform connection
- Manual sync
- Community support
Starter
Up to 300 members. For small, growing communities.
Billed monthly
- All platforms supported
- Copilot included
- Basic reporting
- Email support
Growth
For established communities scaling fast.
Billed monthly
- Full integrations (Luma, Eventbrite)
- Automations engine
- Advanced reporting
- Priority support
Enterprise
5,000+ members. Multi-team orgs with custom needs.
Tailored pricing & SLAs
- Multi-workspace
- Custom SLAs
- SSO / SAML
- Dedicated success manager
All paid plans include a 14-day free trial. Yearly billing saves ~17% (one month free). Cancel anytime.
Frequently asked questions.
Run your community like a business.
Without the borders.
Connect your platform, your events, and your members in under 10 minutes. Keep the 14-day trial running while you do.